Greater Phoenix Digital Library Hold Redelivery
Posted on 01/11/2020
Hold Redelivery

Changes have come to the Greater Phoenix Digital Library (OverDrive)!

As of March 3, 2020, 
hold redelivery has replaced automatic checkoutNotifications will alert users when their holds became available. Notification methods include:

 

  • Email notification
  • Libby menu notification
  • Notification section in the OverDrive website and app.

After receiving the notification that a hold is available, users can:

  • Borrow the title within 3 days.
  • Suspend the hold by selecting “deliver later” and selecting a suspend period.
  • Cancel the hold.

If the user takes no action, their hold will automatically be suspended as a one-time courtesy for 7 days. If no action is taken a second time, the hold will be cancelled automatically.